Privacy Policy

Privacy Policy

Effective Date: 1 May 2025

This Privacy Policy describes how Digiteon Technologies L.L.C-FZ, registered company in United Arab Emirates (UAE), Dubai,  the owner and operator of the website repairsouk.com ("RepaiSouk," "we," "us," or "our"), collects, uses, and discloses your information. This policy applies to all users of our website, including businesses that list their services and individuals who browse and use the directory.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services. The types of information we collect depend on how you use our platform.

1.1. Information You Provide to Us:

• For Businesses: When you register your business on RepaiSouk, we collect information such as your business name, trade license information, address, phone number, email address, service categories, and details of the services you offer. We may also collect the name and contact information of the business representative.
• For Users: When you create an account, submit an inquiry to a listed business, or post a review, we may collect your name, email address, phone number, and the content of your message or review.
• Communications: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

1.2. Information We Collect Automatically:

• Log Data: Like most websites, we automatically collect certain information when you visit our site. This may include your Internet Protocol (IP) address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, and device information.

Cookies and Similar Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website.
• Improve, personalize, and expand our website.
• Understand and analyze how you use our website.
• Develop new products, services, features, and functionality.
• Process your transactions and manage your business listing.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.

Send you emails. Find and prevent fraud. For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Listed Businesses: When you submit an inquiry to a business listed on our directory, we will share your contact information and the content of your inquiry with that business so they can respond to you.

With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. For Legal Reasons: We may share your information when we believe it is necessary to comply with a legal obligation, to protect and defend our rights or property, to prevent or investigate possible wrongdoing in connection with the Service, to protect the personal safety of users of the Service or the public, or to protect against legal liability. Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

5. Data Security

The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. Your Data Protection Rights Under UAE Law

In accordance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you have the following rights:

The right to access – You have the right to request copies of your personal data. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us at our contact information below.

7. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If we transfer your personal data outside of the United Arab Emirates, we will ensure that the transfer is lawful and that your data is secure.

8. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@repairsouk.com
• By visiting this page on our website: https://repairsouk.com
• By mail: Digiteon Technologies L.L.C-FZ, Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E