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Electronics Repair
SAAD EXCHANGE THOBAN
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SAAD EXCHANGE THOBAN, operating under the business name SAAD EXCHANGE, is a money transfer service business. The company offers a range of services including sending and receiving money internationally. They facilitate remittances to various countries, allowing customers to support family and friends abroad. SAAD EXCHANGE provides competitive exchange rates and aims for efficient and secure transactions. Their services cater to individuals needing to transfer funds for personal or business purposes.
Customer Sentiment:
The overall customer sentiment appears to be predominantly negative, as indicated by the low average rating of 2.9 out of 5 and the recurring themes in the provided reviews.
Service Quality:
Based on the limited review data, there are significant concerns regarding the quality of service delivery. Specific issues highlighted include unprofessionalism, laziness, and rude behavior among staff, particularly at the Thouban branch. Additionally, there are reports of unresponsiveness to phone calls.
Common Themes:
The most prominent negative themes revolve around staff conduct and availability. Conversely, a positive aspect mentioned is competitive exchange rates for international money transfers.
Final Assessment:
While the business offers favorable rates for money transfers, the provided reviews strongly suggest significant shortcomings in customer service and staff professionalism. The recurring negative feedback regarding staff behavior and unresponsiveness indicates potential systemic issues that could negatively impact the overall customer experience and perception of reliability. Addressing these service-related concerns is crucial for improving customer satisfaction and demonstrating a commitment to high-quality service delivery.
👍👍
Good rates for international money transfer
Non of the staff picking the call while calling them
Very rude behavior of staff. unprofessional and very lazy staff 😠😠 Request to management please review your staff of Thouban branch
Very rude behavior of staff. unprofessional and very lazy staff I ever seen.... But rate are ok. Request to management please review your staff of Thouban branch
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